HSM’s industry-leading Service Desk solution provides the expert guidance and support your end users need to successfully adopt the EMR and deliver better patient care.  Our Service Desk consultants have expertise on all major clinical and business information systems, as well as a thorough understanding of what your end users need during the transition to the EMR. 


We specialize in fast-paced, high-volume environments, and treat your every call as vital to the success of your transition.


  • Tier 1, 2 and 3 support
  • Year-round, 24-hour support
  • On-site and remote support
  • Expertise on all major vendor platforms – clinical and business
  • Information retention and management
  • Physician-specific support consultants
  • Healthcare operations expertise
  • Implementation expertise


Contact us today to learn more.